Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-dissociative-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Colorado Springs Dissociative Disorder Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its updates
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://colorado-springs-dissociative-disorder-therapy.denvermentalhealthcare.com
  2. Any mobile or desktop applications associated with our services
  3. Online forms, surveys, and registration processes
  4. Interactive features and communication channels through which you engage with us

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies governing the handling of your data, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user
  2. Visiting our websites linked to this policy
  3. Receiving communications from us via email, phone calls, or text messages

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) for the provision of our services and to improve your experience with us. The categories of Personal Data we gather include:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Transaction details when you make purchases or subscribe to our services, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status, income, and payment history (if provided).
  4. Purchase Information: Records of products or services you have purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and mobile network information.
  6. Location Data: Geolocation data provided when you use our services on a mobile device.
  7. Feedback: Comments, suggestions, and reviews you share with us to enhance our services.
  8. Social Media Information: If you choose to connect your social media accounts to interact with us, we may collect information from these platforms (e.g., name, profile picture, posts).
  9. Product Information: Details about products or services you express interest in or purchase from us.

We gather this data through direct input by users, tracking technologies, and third-party service providers.

Cookies

We utilize cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary Cookies: Essential for navigating our websites and ensuring basic functionalities.
  2. Preference Cookies: Remembering your preferences, such as language settings and display options.
  3. Analytics Cookies: Tracking aggregated data to improve our services and understand user behavior on our sites.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law or for legitimate business reasons. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your Personal Data from unauthorized access, disclosure, alteration, or destruction:

  1. Employing encryption for secure communication and data storage.
  2. Engaging trusted third-party processors who adhere to strict privacy standards.
  3. Regularly reviewing and updating our security protocols.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it as soon as possible.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

  1. Access and rectification: Request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
    2.Erasure (also known as ‘right to be forgotten’): Ask us to delete your data in certain circumstances.
  2. Restriction: Limit our use of your data under specific conditions.
  3. Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
  4. Objection: Object to the processing of your data for specific purposes.
  5. Non-discrimination: Be free from discriminatory treatment based on certain personal characteristics.
  6. Appointments/Complaints: File appeals or complaints with our privacy team regarding our handling of your data.

Please note that these rights may be subject to legal and operational constraints, and we will advise you if any applicable exceptions apply.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Information

For questions, comments, or requests related to your privacy, data security, or this Privacy Policy, please contact us:

  • Email: contact@colorado-springs-dissociative-disorder-therapy.denvermentalhealthcare.com
  • Address: [Insert Company Address]

We value your trust in our handling of your personal information, and we are committed to maintaining the highest standards of privacy protection.